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Terms & Conditions

Our website https://thedogjohn.com/ is owned and operated by The Dog John LLC a limited liability company. These are the terms and conditions for our website. Your use of our website, services, and purchase of the products on our website, means that you agree to these terms and conditions as set out below ("Terms").

Please read these terms and conditions carefully before accessing, using, or obtaining any materials, information, or products.  
 

SECTION 1 - ELIGIBILITY

1.1. Age Requirement

You must be over 13 in order to website and services. If you are under 13 then we require you to show us that your parent(s) have consented that you may use the app. This step has been taken in accordance to comply with the “Children’s Online Privacy Protection Act” or “COPPA

1.2. Information Requirement

“The Dog John LLC” is a shopping website and an e-commerce platform that offers a multi-level online shopping place that is hassle-free, responsive, and quick. In order to make sure that all the functions of our service should be performed in an orderly manner we will need to collect certain information from our registered users. To do so we may need to collect your full name, phone number, email address as well as other personal details and your website and app usage.  Please know that the information you will provide during the registration process will only be used to provide our services and maintain your account and this information will be collected and managed in accordance with our Privacy Policy. 

During the registration process, you will provide complete and accurate information and you and only you are responsible for maintaining your account information. 

1.3. User Consent and Acceptance  

Since our services primarily use the website and app to enable its users for the purpose of interacting with each other through an online platform, thus, by using our services, website, and app you hereby accept our Terms of Use, Privacy Policy, and other rules stated on the website. Moreover, you give us your consent to use all services lawfully and legally. You as a user are deemed to be in acceptance with these terms, conditions, agreements, and policies on our website and app if you use our services in any way. 

1.4. Restrictions

You can only use our services through your own account and you can never use another member’s account without permission. Doing so may get you banned permanently. 

 

SECTION 2 - SHOPPING ON THE WEBSITE

When you order a product, you offer to buy the product for the price advertised and indicated on the website at the time of purchase. Please check correctly the variants and features of the products before ordering.
When a user of the website with the intention of purchasing a product on the website, places an order, we will send that user an email to confirm that the order for the product purchased or about to be purchased has been received. This email confirmation will be produced automatically so that the user has confirmation of the order details of their product. If the product is not available, the user will be informed of the website by email or phone.
We may cancel any sale and not supply products if it is reasonable to do so and may change or discontinue the availability of products at any time in her sole discretion. If an order is canceled, any payment made for the products will be refunded in full. This does not affect your statutory rights. 

 

SECTION 3 - PRICES

All prices of our products are shown right beside the product and are full and final. We reserve the right to determine the price of the products. We will make reasonable efforts to keep the price information published on the website up to date. We encourage you to check our website periodically for current pricing information.
 

SECTION 4 - PAYMENTS

The products will be paid through credit card, PayPal stripe, or other paying options. The customer must pay the price of the product as stipulated on the order before, the product is shipped and delivered to the customer. Payment will be debited from your credit card, debit card, or PayPal account, immediately on you placing the order for the product you have purchased. Upon processing a transaction, we will issue you with an electronic transaction receipt which will be sent to the email address you provide.  
Your payment information will be treated and safeguarded with total security and with the exclusive purpose of processing the purchase of the products. 

 

SECTION 5 - PRODUCT DESCRIPTIONS

The team of The Dog John will try to be as accurate as possible while adding a description of the products on our website. However, we do not warrant that product descriptions, product prices or other content of this website is accurate, complete, reliable, current, or error-free. 

 

SECTION 6 - SHIPPING INFORMATION

We ship all over the world. Once your order is placed, you will receive an order confirmation from us.  And as soon as your order is shipped, you will receive another confirmation, which will include a tracking number for your package.

While we do everything in our power to ensure smooth delivery of your item(s), we kindly ask you to understand that we are not the shipping company and therefore have no control over your delivery. While most items arrive in the allotted time frame, sometimes we experience unexpected delays and ask for your patience during these times.

We expect that during the holiday season delivery times are likely to be increased.

Please note that there may be additional taxes, import duties, and customs fees levied and these fees are your responsibility.  

 

SECTION 7 - INTELLECTUAL PROPERTY AND GRANT OF RIGHTS

The source code, logos, words, designs, videos, samples, layout, graphics, photos, images, information, materials, documents, data, databases, and all other information and intellectual property accessible on or through The Dog John website (https://thedogjohn.com/) is our property and is protected by American and International copyright and intellectual property laws.

If you have used our website or downloaded or otherwise entered into a separate agreement with us you will also be bound by the terms, conditions, or rules of that agreement. 

6.1 Grant of License With The Dog John LLC Approval

In case you wish to use any part of the services as a part of your application or modify any part of the services, such a use will be subject to The Dog John LLC’s prior approval and for that, you will be entered into a separate license agreement with us. Any custom, commercial or enterprise use of the services shall be governed by the Separate License Addendum or such other separate agreement as may be required by us.


SECTION - 8 USE AND CONDUCT ON OUR SERVICES AND PROHIBITION THEREOF

By using our website either directly or indirectly, you agree that you will only use this service for the purposes within these terms of use and according to law, regulations and other guidelines which are either expressly or impliedly have been given.

 

8.1. By Using And Shopping on our Website Understand That:

  • Accessing any of our resources by means other than we provide is prohibited. You agree that you will not access our website by any unlawful manner or any other unethical manner whichever it may be.

  • You are agreeing that any information you provide will always be correct, accurate, and according to law.

  • By accessing our website or app and using it you are responsible for maintaining the confidentiality of any login, registration, or any information associated with any account you access and use. Henceforth, you agree that you are solely responsible for the activities that occur under your account.

  • It is prohibited to engage in any activity or business which may disrupt or interfere with our website content, our services, and our business.

  • You agree that you will not duplicate, copy, or counterfeit source code, logos, business models, products, videos, samples, services in any way neither will you sell them on your own.

  • By using our website, you agree that you are responsible for the consequences, losses, or damages that may directly or indirectly, you may incur due to any unlawful, unethical, or unauthorized activity as explained above. For which you may be held responsible in the eyes of law.

  • You will report any unethical, illegal, or any other prohibited content to us. 

8.2. You Agree and Consent That You Will Not

  • Break or infringe any copyright, trademark, or any other intellectual property law in any way or manner that may harm now or in the future to our business. 

  • Impersonate any person and use a fake name or gain access to anyone’s account in any way or manner that may deem unlawful. 

  • You will not attempt to gain unauthorized access to the website.

  • Use, upload, send, transfer any malware, computer virus, Trojan, or any other program that may harm and disrupt the services of the website in any way.

  • You will not tamper with any copyrighted material in any way.

  • You will not be involved in any prohibited, unethical, or unsolicited advertising.

 

SECTION 9 - RISK OF LOSS

All items purchased from our website are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier. 
 

SECTION 10 - FINAL PROVISIONS

These Terms are governed by the law of the USA. Use of our website is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this paragraph.

Our performance of these Terms is subject to existing laws and legal process, and nothing contained in these Terms limits our right to comply with law enforcement or other governmental or legal requests or requirements relating to your use of our website or information provided to or gathered by us with respect to such use.

If any part of these Terms is found to be invalid, illegal or unenforceable, the validity, legality, and enforceability of the remaining provisions will not in any way be affected or impaired. Our failure or delay in enforcing any provision of these Terms at any time does not waive our right to enforce the same or any other provision(s) hereof in the future.

Any rights not expressly granted herein are reserved. 
 

SECTION 11 - CONTACT US

If you have questions or concerns about any of our services make sure to contact us at thedogjohnllc@gmail.com

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